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What is your refund/return policy?

We have a hassle-free refund and return policy. If you receive a damaged item or are not satisfied with your purchase, please contact our customer service within 30 days of receiving your order. We will provide you with instructions on how to return the item, and upon receipt of the returned item, we will issue a full refund or send a replacement, depending on your preference. Please note that items must be returned in their original condition, and the customer is responsible for return shipping costs.

In the unfortunate event that your order arrives damaged in the mail, please contact us immediately with photos of the damaged package and its contents. We will work swiftly to resolve the issue and ensure you receive a replacement or refund as appropriate.

When should I expect to receive my order?

The delivery time for your order can vary depending on your location and the shipping method selected at checkout. Generally, orders are processed within 1-2 business days, and delivery times typically range from 2-7 business days for standard shipping within the United States. However, please be aware that shipping times may be longer during peak seasons or due to unforeseen circumstances.

For more accurate delivery estimates, please refer to the shipping information provided during the checkout process. Additionally, you can track your order using the tracking number provided once your order has been shipped.

Where do you ship? Do you ship to all 50 states / internationally?

We are pleased to offer shipping services both within the United States and internationally. We do indeed ship to all 50 states, and we also offer international shipping to a wide range of countries. During the checkout process, you will be able to select your shipping destination, and shipping options and costs will be calculated accordingly.

Please note that international shipping may have additional fees and longer delivery times due to customs regulations and varying postal services in different countries. If you have any specific questions about international shipping or the availability of our products in your country, please don't hesitate to contact our customer service team for further assistance.

Where are you located?

We are headquartered in Florida, USA.